Director of Talent, Benefits & Culture

General Function

The Director of Talent, Benefits & Culture leads all Human Resources functions for the Boys & Girls Clubs of Broward County (BGCBC). This role focuses on talent management, employee engagement, benefits administration, and culture enhancement to ensure outstanding employee experience.
The Director is responsible for continually improving HR operations through training, onboarding, technology, and strategic innovation. Working closely with payroll and HR partners, this position ensures compliance with all laws, policies, and deadlines while advancing BGCBC’s mission and values.

Reports to: Co-Chief Executive Officers

Leadership & Strategy
● Serve as a member of BGCBC’s Senior Leadership Team and lead the Board’s HR Committee.

● Design and oversee values-based systems, policies, and practices that ensure compliance and foster a positive workplace culture.

● Advise leadership on HR strategy, policy, employee relations, development, compensation, benefits, and recruitment.

● Prepare reports on HR programs, outcomes, and workforce trends.

● Mentor and support HR team members, including the HR Generalist, HR Coordinator, and Office Receptionist.

Partnerships & Collaboration
● Collaborate with Boys & Girls Clubs of America’s HR Support Team and maintain weekly engagement with Club sites.

● Build relationships with consultants, vendors, and peer organizations (e.g., Workforce 1, United Way) to enhance HR credibility and impact.

● Maximize the use of available HRIS technology, tools, and resources for streamlining HR operations.

● Work closely with the organization’s insurance provider and legal counsel on HR-related matters.
Policy, Compliance & Culture
● Continuously review and improve HR policies, procedures, and programs to align with organizational goals and best practices.

● Ensure compliance with local, state, and federal laws, including OSHA and employment legislation.

● Maintain accurate employment records and ensure confidentiality.

● Promote a healthy and safe workplace where everyone feels like they belong.

● Address and document employee relations issues promptly and appropriately.

Talent & Performance Management
● Lead full-cycle recruitment to attract and retain top talent.

● Oversee onboarding, training, and professional development programs that support staff growth and retention.

● Implement, maintain, and improve employee wellness and performance management initiatives.

● Encourage open communication and teamwork across all levels of the organization.

Resource & Budget Management
● Manage HR budgets and control expenditures in recruitment, compensation, benefits, and staff development.

● Use technology and process improvements to ensure ROI on HR investments.

● Provide proactive solutions for employee issues to reduce costs and enhance organizational effectiveness.

Strategic Planning
● Contribute to BGCBC’s strategic goals with a focus on:

○ Organizational belonging and resiliency

○ Talent acquisition and retention

○ Staff onboarding and training

○ Technology-driven HR systems

● Identify opportunities to strengthen HR operations and promote high-performing, mission-aligned teams.

Marketing & Public Relations
● Promote BGCBC as an employer of choice through professional conduct, communications, and community engagement.

● Support internal and external efforts that enhance BGCBC’s reputation as a positive workplace._

Relationships
Internal
Collaborate daily with BGCBC leadership, staff, and volunteers to provide guidance, support, and communication on HR-related matters.
External
Maintain relationships with other Clubs, vendors, consultants, and community partners to exchange information, achieve HR objectives, and maintain compliance

Education & Experience
● Bachelor’s degree in Human Resources, Business Administration/Management, or closely-related field.
● Master’s degree in Human Resources preferred.

● Minimum of 5 years of progressive HR leadership experience, including technology integration.

● Strong knowledge of HR best practices and employment regulations.

● Proven experience in developing positive organizational culture and staff engagement initiatives.

ADA Physical and Environmental Requirements
Physical Requirements
• Must be able to sit and/or stand for extended periods of time.
• Regularly required to talk, hear, and use hands and fingers to operate standard office equipment such as computers, phones, and copiers.
• Occasionally required to lift and/or move up to 20 pounds (e.g., files, office supplies).
• Must be able to travel locally between Club sites and external meeting locations as needed.
• Must possess visual acuity to read, prepare, and analyze data and figures, view a computer monitor, and perform extensive reading.
• Must be able to communicate clearly and effectively in both verbal and written form.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment
• The work is primarily performed in an office setting with moderate noise levels.
• Regular visits to Club sites or community partner locations is required.
• Some evening or weekend work may be necessary for events, meetings, or organizational needs.
• The position requires the ability to handle multiple tasks, changing priorities, and frequent interruptions in a dynamic environment.

Cognitive and Interpersonal Requirements
• Ability to maintain professionalism and composure in stressful or fast-paced situations.
• Strong problem-solving, reasoning, and decision-making abilities.
• Capacity to manage confidential and sensitive information with integrity.
• Excellent interpersonal and communication skills to work effectively with individuals at all levels and backgrounds.