Vice President of Operations

The Vice President of Operations is responsible for the direction and operation of multiple units, branches and programs of the organization with primary concern for program development, implementation and evaluation; staff development; supervision of unit and branch directors; facility maintenance; and budget management.

Leadership

1. Lead the development and implementation of organizational program goals, in relation to need and available resources, to facilitate achievement of Youth Development Outcomes.

Strategic Planning

2. Evaluate overall program effectiveness based on participation and achievement of stated goals and associated youth development outcomes; recommend modifications to improve program performance, as appropriate.

Board Development

3. Support board committees, as assigned.

Resource Management

4. Coordinate agency budget development; monitor and report variances in revenues and expenditures.
5. Manage administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities.
6. Manage performance of assigned Directors and other staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.
7. Plan and implement a staff development and training program.

Partnership Development

8. Develop collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.

Marketing and Public Relations

9. Participate in activities to build and maintain public trust in the Club and its programs.

ADDITIONAL RESPONSIBILITIES:

10. May assist in the administration of restricted programs by overseeing program operations at each location. Ensure the completion of required reports; prepare any required interagency reports.
11. May be responsible for managing human resources programs and systems including recruitment, employee relations, compensation and benefits, training and development.

• Bachelor's degree from an accredited college or university preferred
• A minimum of five years work experience in nonprofit agency operations management and supervision, with at least two years at the Unit Director level; or an equivalent combination of experience.
• Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; of the principles and practices of nonprofits.
• Demonstrated ability to: organize, direct and coordinate operations; oversee personnel supervision, and recruitment and retention of personnel; manage facilities and budgets.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
• Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.